Shipping policy

Most orders are processed and shipped within 3–5 business days. We often ship sooner, but processing times may be longer during busy periods or when we are waiting on materials or restocking an item.

If you need an order by a specific date, please contact us before ordering. Rush requests may be available depending on our current workload and the item being ordered.

Shipping Methods

Most orders are shipped through USPS. Tracking information will be provided when available.

Some small items, such as stickers, may be shipped by First Class letter mail without tracking in order to keep shipping costs reasonable.

Delivery times provided by the carrier are estimates and are not guaranteed. We are not responsible for delays caused by USPS, weather, or other events outside our control, but if your order appears to be lost or has another delivery issue, please contact us and we’ll do our best to help.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

Free U.S. shipping on orders over $75.

Shipping Addresses

Please make sure your shipping address is correct before placing your order.

If you notice an address error, contact us as soon as possible. We are happy to update the address if the order has not yet shipped, but we cannot guarantee changes once an order has entered processing or has been handed over to the carrier.

Orders returned to us because of an incorrect or incomplete address may require additional shipping charges to be sent again.

Damaged or Missing Orders

If your order arrives damaged or incorrect, please contact us as soon as possible so we can make it right.

If a tracked package is marked delivered but cannot be located, please check with household members, neighbors, and your local post office first. If it still cannot be found, contact us and we’ll help however we can.

For items shipped without tracking, such as some sticker orders, please allow extra time for delivery before contacting us about a missing order.